Bill, owner with wife Heather, opened DryZone’s doors in February of 2006. They have strived daily to protect every house on the Eastern Shore from the damage that high humidity, high ground water level, and settlement causes.
Bill has developed DryZone into the leading basement, crawlspace, foundation and concrete leveling company in the region. His devotion to the company’s homeowners, employees and to the Basement Systems network has allowed him to grow DryZone to what it is today.
With a strong background in customer service, Bill understands humans make mistakes. This allows him to look at both sides of a situation and determine what is right for everyone. This ability has developed DryZone into a family. All members consider each other brothers and sisters. They even protect Bill and Heather’s daughter Grace as their little sister. Everyone strives to provide a successful future for Grace.
Personally, Bill loves to Bar-B-Q and some days you can catch him in the kitchen cooking for his DryZone family. His hobbies include golf and traveling with his family.
“Me and my wife have decided to go with Dry Zone. The reason is I think customer service is what makes a company stand out. You showed that to me by your quick...”Read Full Testimonial
“We just wanted to let you know what a terrific people you have working for you. We have had such a wonderful experience with your DryZone crew.”Read Full Testimonial
“System is working very good.”Read Full Testimonial
“Very impressed with Bill and Rodney who had also came out in the blizzard of 2010.”Read Full Testimonial
“Really a top shelf operation from beginning to end!”Read Full Testimonial
“I was very impressed.”Read Full Testimonial
“Was very impressed with Bill”Read Full Testimonial
“DryZone has great ratings on the internet. We were happy with the results.”Read Full Testimonial
“Bill seemed confident he could help us.”Read Full Testimonial
“I was very impressed with DryZone. Bill and Jeff are fantastic.”Read Full Testimonial
Drywall is meant to stay dry. When it gets wet, it smells and can be a breeding ground for mold. The owner of this home saw the basement drywall get ruined during a heavy rain. The labor involved in removing the nasty drywall was intense and not something he wanted to go through again, ever. DryZone installed a perimeter drainage system to control the water. The homeowner also became aware that the moisture and humidity in the air can damage drywall, so he had DryZone install a SaniDry dehumidifier. The last step was to replace the damaged wall sections. DryZone uses a waterproof panel that contains no organic material. This means the water can never damage it and it will never grow mold. This homeowner was happy with the results and now has the assurance of knowing that the problem was fixed for good.
A Middletown, DE home owner wanted their basement fully finished to make into a nice extra living space. DryZone came out and was able to do just that. By putting in a new floor and paneling, we were able to make the home owners dream come true.
This Wicomico County home had all kinds of problems. This insulation was hanging from moisture and the ground was very wet. The whole environment was like a swamp. DryZone went in and pulled out the nasty insulation and cleaned the space. After the prep work, the crews installed the heavy duty CleanSpace vapor barrier and a SaniDry dehumidifier (not shown). This crawl space is now ready to dry out and stay that way. In the near future the homeowner can expect to notice better smells, warmer floors, and a healthier home.
This apartment complex had a number of sinking concrete slabs. PolyLevel was used to raise the slabs.
You can see here that a bandaid was placed over a sinking slab. DryZone was able to correct the bad fix on this.
This winner of a free crawl space encapsualtion contest got more than he bargained for! When our inspector arrived and discovered that there were sagging floor issues, Team DryZone did not shy away from the job. The original attempts to shim the foundation were no longer working. Bill and Heather wanted to make sure that this homeowner had everything done correctly, so in addition to the free encapsulation, Bill and Heather gave these homeowners foundation repair as well. You can see that SmartJacks were placed to solve the problem once and for all.
This driveway didn't need to be replaced, it needed to be leveled!
Mr. Lewis wanted his basment finished to turn in to another living space. The only problem with that was, much of the floor was rotting and settling from years of damage from ground water. DryZone's production crew came out and fixed all of Mr. Lewis' problems and issues.