When scheduling over the phone with Rob what days my crawlspace would be worked on, I emphasized that I was looking to have a quality, professional job done. I told Rob that I want a good crew for installation and workmanship. Rob stated he would assign crew chief Jeff.
When Jeff arrived he introduced himself and we spoke about the job I was expecting to have done. I told him I was looking for the job to be done right and not in a hurry. He assured me he and his crew would perform the job that I was looking for. He also stated that any questions or thought I had that he would answer them fully.
Jeff and his crew, Juan and Steve worked three days and they did a quality job. Jeff was a pleasant, and a great person to deal with and his work ethic should be commeded. Jeff was very professional and should be recognized as an asset to your company.
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You are perfect! Dry Zone has excellent staff and...