Meet The Team

Heather Anderson

DryZone, LLC

Title: Chief Administrative Officer

Hometown: Lewes, Delaware

Heather Anderson from DryZone, LLC

Heather, owner with her husband Bill, is DryZone’s Chief Administrative Officer. She assists all Team Members with their jobs throughout the day. Since DryZone started in 2006, Heather has been in control of the Appointment Center, Production Scheduling Department, Service Department, Payroll and Employee Development.

DryZone has grown so much over the past years that she now has a staff and can breathe a little easier every day. However, she continues overseeing the office and making sure all homeowners, vendors and employees are being treated as part of the DryZone family.

Heather’s main purpose is to make sure her community is taken care of by providing secure long term jobs, stable and healthy homes and bringing pride back to small town America.

Heather is always available for her team.  She is there with good advice or thoughtful insights when needed. No one is able to hide a bad day from Heather, personal or professional, there is always time to talk about it.

As for Heather personally, she is born and raised in Delaware. Heather was raised in a family full of entrepreneurs. One grandfather was an inventor and well known in Milton, Delaware. The other was a small business owner, himself, from New Castle, Delaware. Heather’s dad manufactured water well filtration products for over 20 years. You can always hear her saying “if he could get water to your house, she can get the water problem away.”

Heather and Bill have one daughter named Grace, whom you may see at our home shows. Grace is considered the "Little Sister" of all of the guys here at DryZone. They have 3 furbabies as well. Two were rescued from a home that DryZone encapsulated. They were 2 weeks old and Heather spent 4 weeks nursing them to health around the office. The two kittens along with their two brothers are still in the DryZone family, one adopted by a Foreman and the other by a Design Specialist. Once a family member, always a family member here at DryZone.

Customer Reviews
About Me
  • By Tony P.
    Milford, DE

    Customer Review

    By Tony P.
    Milford, DE

  • By John S.
    Bethany Beach, DE

    "DryZone has been absolutely fantastic! I have been with the company since 2009 and every time they come to check on my home they..."

    Customer Review

    By John S.
    Bethany Beach, DE

    DryZone has been absolutely fantastic! I have been with the company since 2009 and every time they come to check on my home they are unbelievably helpful and absolute gentlemen. They have exceeded my expectations and I am beyond pleased with their service!! I love the approach they use to help me and the work they have done for me is outstanding. 

Testimonials
from customers I've helped!
  • "Me and my wife have decided to go with Dry Zone. The reason is I think customer service is what makes a..." Read Full Testimonial

    Marvin F. of Easton, MD

    Customer Testimonial

              Me and my wife have decided to go with Dry Zone. The reason is I think customer service is what makes a company stand out. You showed that to me by your quick responses and the willingness to make sure we were happy with everything you answered all our questions in a timely manner. Till this day I have not heard back from B Dry I sent them an email before I sent you one and got nothing back. So I want to thank you for all that you have done to make this a great choice for my family.
    Marvin F.
    Easton, MD
  • "We just wanted to let you know what a terrific people you have working for you. We have had such a wonderful..." Read Full Testimonial

    Julie & Susan B. of Chuck Hill, MD

    Customer Testimonial

              Rob, We just wanted to let you know what a terrific people you have working for you. We have had such a wonderful experience with your DryZone crew. Johnny is a superb salesman. By the time he was finished showing and explaining your products to us, we wanted it all. Obviously due to financial reasons, that was not possible, so he designed a system that fit within our budget to solve our biggest issue which was a wet basement. Todd did a wonderful job installing our new windows and they look great. He also gave us, and Josh a head up that the WaterGuard system would not fit our basement as Johnny had thought. I have to admit that I was disappointed when I had heard that. Josh, Mario, Carlos, Taladro, and Sergio said the they have never had concrete that was so hard to remove! However, they kept at it an the installation of the FlowGuard system, TripleSafe sump pump, and SaniDry looks great. I was wondering if you offer a maintenance program for the systems? So far, with the very wet spring that we have had the basement has stayed perfectly dry! Exactly the results we had hoped for. Please feel free to add us to your references if you would like. Thank you, Julie & Susan B.
    Julie & Susan B.
    Chuck Hill, MD
  • "Thanks for taking care of me, Heather." Read Full Testimonial

    Morris E. of Cambridge, MD

    Customer Testimonial

              Thanks for taking care of me, Heather.
    Morris E.
    Cambridge, MD
  • "You were genuinely interested in helping me. There was such professionalism during my consultation with..." Read Full Testimonial

    Paul L. of Felton, DE

    Customer Testimonial

              You were genuinely interested in helping me. There was such professionalism during my consultation with Derek. Your office staff was extremely courteous to me, especially Heather and Rob. Dale and Carlos were very polite, even kitty liked the crew. They left everything spotless, thank you!!
    Paul L.
    Felton, DE
  • "Heather, Thank you for your continued support of Central Delaware Ducks Unlimited and Owens Station!! It..." Read Full Testimonial

    Jim W. of Dover, DE

    Customer Testimonial

              Heather, Thank you for your continued support of Central Delaware Ducks Unlimited and Owens Station!! It is greatly appreciated!!
    Jim W.
    Dover, DE
  • "I love my Turtl! Steve really knows his stuff. So glad Heather and Amber were at the Salisbury home show to..." Read Full Testimonial

    Nancy S. of Seaford, DE

    Customer Testimonial

              I saw the Turtl at the Salisbury Home Show and really liked the look of it. Heather and Amber were so pleasant at the show. I needed something like this to make getting into my crawlspace easier. Your staff was great, and Steve, the guy who installed my new Turtl was very nice.
    Nancy S.
    Seaford, DE
  • "I chose DryZone because it was easy to work with Johnny Scarborough. Your office staff (Rob, Sam, Heather,..." Read Full Testimonial

    Linda H. of Milford, DE

    Customer Testimonial

              DryZone was recommended to me by a friend. Working with Johnny was very easy. Your office staff and crew were very professional and courteous, as well. I plan of having DryZone out to do some additional work in the very near future.
    Linda H.
    Milford, DE
  • "Heather, Thank you for your continued support of Central Delaware Ducks Unlimited." Read Full Testimonial

    Jim W. of Georgetown, DE

    Customer Testimonial

              Heather, Thank you for your continued support of Central Delaware Ducks Unlimited.
    Jim W.
    Georgetown, DE
  • "I heard about your company in a newspaper ad. I felt that you were an established company and that's why I..." Read Full Testimonial

    Ann R. of Marion Station, MD

    Customer Testimonial

              I heard about your company in a newspaper ad. I felt that you were an established company and that's why I selected you over another company. Your office staff was helpful and the crew was courteous. The clean up was very nice as well.
    Ann R.
    Marion Station, MD
  • "Asked Heating and Air Conditioning Service person for a recommendations." Read Full Testimonial

    Tom H. of Milton, DE

    Customer Testimonial

              What two reasons led you to choose DryZone over another company?(1) Asked Heating and Air Conditioning Service person for a recommendations (2) Passed DryZone Office each time I came to my second home and went home. How were your initial call to the office and sales visits handled?Excellent. Sales rep came out in efficient time and we got thing without with Heather by phone. How did the installation of your project go?Excellent. Space looks very clean. Heating and Air Conditioning service person will be very happy. Please grade our clean up.Good. Quite a bit of insulation still there. Some on the vinyl Which DryZone employee stood out above the rest?All them their fair share. Team effort. Do you have any general comments for feedback related to the production team?Everyone did a fine job. Will you recommend us to you family and friends?Yes Would you hire our company again for another waterproofing, structural, or finishing project?Yes - If I have the money to do it again.
    Tom H.
    Milton, DE

Company Awards

View All Awards

DCA Award Rehoboth Beach Convention Center Helical Pier Project
DCA Award Rehoboth Beach Convention Center Helical Pier Project
10 Year Milestone With Basement Systems, Inc. Award
10 Year Milestone With Basement Systems, Inc. Award
CleanSpace Total Sales Dealer Award #14
CleanSpace Total Sales Dealer Award #14

Case Studies I've worked on:

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Before and after photos from jobs I've worked on:
  • Sinking Apartment Complex
    Before
    Sinking Apartment Complex
    After

    Sinking Apartment Complex

    This apartment complex had a number of sinking concrete slabs. PolyLevel was used to raise the slabs. 

  • Seaford Sinking Slabs
    Before
    Seaford Sinking Slabs
    After

    Seaford Sinking Slabs

    You can see here that a bandaid was placed over a sinking slab. DryZone was able to correct the bad fix on this. 

  • Foundation Solutions in Laurel, DE
    Before
    Foundation Solutions in Laurel, DE
    After

    Foundation Solutions in Laurel, DE

    This winner of a free crawl space encapsualtion contest got more than he bargained for! When our inspector arrived and discovered that there were sagging floor issues, Team DryZone did not shy away from the job. The original attempts to shim the foundation were no longer working. Bill and Heather wanted to make sure that this homeowner had everything done correctly, so in addition to the free encapsulation, Bill and Heather gave these homeowners foundation repair as well. You can see that SmartJacks were placed to solve the problem once and for all.

  • Driveway in Wilmington
    Before
    Driveway in Wilmington
    After

    Driveway in Wilmington

    This driveway didn't need to be replaced, it needed to be leveled!

our service area

We serve the following areas

  • Annapolis
  • Arnold
  • Baltimore
  • Brooklyn
  • Catonsville
  • Churchton
  • Cockeysville
  • Crofton
  • Crownsville
  • Curtis Bay
  • Davidsonville
  • Deale
  • Dundalk
  • Edgewater
  • Fort George G Meade
  • Fort Howard
  • Friendship
  • Galesville
  • Gambrills
  • Gibson Island
  • Glen Burnie
  • Glyndon
  • Gwynn Oak
  • Halethorpe
  • Hanover
  • Harmans
  • Harwood
  • Linthicum Heights
  • Lothian
  • Lutherville Timonium
  • Millersville
  • Odenton
  • Owings Mills
  • Parkville
  • Pasadena
  • Pikesville
  • Randallstown
  • Reisterstown
  • Riva
  • Rosedale
  • Severn
  • Severna Park
  • Shady Side
  • Sparks Glencoe
  • Stevenson
  • Towson
  • Tracys Landing
  • Upperco
  • West River
  • Windsor Mill
Our Locations:

DryZone, LLC
16507 Beach Highway
Ellendale, DE 19941
1-302-335-7400