Testimonials

Testimonials for DryZone, LLC

When Norbert K bought his house in Millsboro, DE, it already came with crawl space that was encapsulated by DryZone Llc., and was therefore covered under our Transferable Lifetime Warranty -- even though the previous homeowner had failed to keep up with the annual maintenance schedule. Encouraged by the home inspector and by the brochures that accompanied the Warranty, Norbert concluded that it was a good idea to not only keep the current system installed, but get it back on track with a maintenance schedule. Sp he gave DryZone Llc. a call and one of the owners, Heather Anderson, personally answered to the questions he had about the system and the products. During that conversation he decided to add a battery-operated backup sump pump to his system for an extra layer of protection. He was quite impressed with the service person who came to his house as well. "Very intelligent because he answered to all the questions I had To me this is brand new! I had a lot of questions for him and he was very courteous and answered to them." Norbert is very happy with his encapsulated crawl space, and so are his grandchildren: "It just stays nice and clean. As a matter of fact my grandchildren even say that it is like a house under our house. They would like to put sleeping bags under there." -- he says. How much does he like his crawl space encapsulation system? "If I had another house I would put it in! I would recommend it to everybody. It is the best thing that ever happened to the bottom of the house!"
Norbert K. of Millsboro, DE
Thursday, December 17th
Stonewater Creek, in Millsboro, De, had a party for their community planned to celebrate Memorial Day, but they found a problem surrounding the community pool. Underneath the concrete, they found that the soil under it had started to settle, creating a void, with nothing supporting the concrete. After doing research they learned that removing and replacing the concrete would be a very timely and costly job, pushing back their celebration WEEKS. In their research, they found DryZone and our PolyLevel concrete lifting service. We were able to get the job done, and the concrete supported, just in time for their Memorial Day celebration to go on as scheduled! Listen to what Rich has to say about his experiance with DryZone.
Rich R. of Millsoro, DE
Friday, June 16th
What two reasons led you to choose DryZone over another company? Name recognition   How were your initial call to the office and sales visits handled? Excellent.   How did the installation of your project go? Excellent.   Please grade our clean up. Excellent.   Which DryZone employee stood out above the rest? Johnny Scarborough always goes the extra mile   Do you have any general comments for feedback related to the production team? All seemed polite, worked hard. The Foremen - good guys.   Will you recommend us to you family and friends? Yes   Would you hire our company again for another waterproofing, structural, or finishing project? Yes.  
Patricia H. of Milton, DE
Thursday, February 18th
"Mary and I just wanted to say how much we appreciated what you did to make our home right again. Dealing with the mold, mildew and humidity issues for the past couple of months on top of the stresses of everythig that is going on in our lives (COVID19, storm clean up and health), I must say that you made our home feel like home again.  The two employees that delivered and set up the new SaniDry Sedona were quick, polite and professional. Harry, the Service Technician that arrived first that morning to troubleshoot was also very polite and professional too.   None of this would have been possible without your direct involvement. It is so refreshing to see a business ownner take such pride in their company and in providing great customer service. Words just don't seem to be enough to try to express our gratitude and appreciation."
Tony S. of Pocomoke City, MD
Tuesday, September 15th
Testimonial Photo by George D.
I was very Satisifed with DryZone, they are well organized and hightly professional. My experience from the first call and with all of the office staff was very pleasant - great manners and effective. They answer the phone quickly and in person. They answer questiosn effectivly. Your Sales person was great - clear, credible communicator.  The installation crew was outstanding. They knew what to do and how to do it. They worked together well and were competant. The cold answer questions and provide status updates effectivly. All debris were gone. The crawl space is immaculate and dry. What a treat!  I met and received three bids and researched on the internet before contacting DryZone. What made me choose them was that they knew what needed to be done and why. I was able to recognize the quality difference in DryZone methods, explanations and soultion. DryZone was not the cheaperst proposal but was, by far, the superior solution.  The Brochure received in advance of sales appointment was highly professional and provided (almost) overwhelming in solution details. Because I had done research and had three competing quotes, the brochure pre-sold me on DryZone. If I had contacted Dry Zone as 'first' vendor I would not have been ready to say 'yes' to what is clearly the best solution - - and highest priced. I compliment Dry Zone for being a well-organized, well-run company with a superior crawl space encapsulation solution. Your employees have been carefully selected, well trained, and are excellent in their work and as ambassadors of your company. 
George D. of Lewes, DE
Wednesday, December 9th
Kenny was a genius !
Robert B. of Selbyville, DE
Sunday, June 28th
"Loved the work! "
Robert B. of Selbyville, DE
Sunday, June 28th
Loved the work!
Robert B. of Selbyville, DE
Sunday, June 28th
The installation was great.  I would hire them again.
Todd S. of Berlin, MD
Tuesday, June 23rd
DryZone is very lucky to have an employee like Steve and the world needs 200 million more gentelemen like him!
Gene K. of Ocean View, DE
Friday, April 24th
Steve did a fantastic job and was very knowledgeable ! DryZone is very lucky to have an employee like Steve and the world needs 200 millon more gentlemen like him!    
Gene K. of Ocean View, DE
Friday, April 24th
Advertising let us know of your company and was presented in a manner that convinced us the company was professional and that we should have the space beneath our home encapsulated to prevent damage to our infrastructure. Steve is very knowledgeable and personable. He always explains everything carefully and completely so we are sure we understand everything. Excellent group of men--very organized, prompt, efficient, careful, considerate. The crew leader knew what was to be done and answered any additional questions; the crew worked diligently and were a good team. The crew ensured that everything was back as it was after installation and carefully gathered up all debris. You are perfect! Dry Zone has excellent staff and crew. They are apparently well trained and experienced. The company must be good to work for, because everyone we have been in contact with seems happy to work for Dry Zone and know everything that needs to be done, how it will be done--and illustrates that to customers with pictures. If the office gives us a date, they may even call back with a sooner one to see if it is convenient. If the office says the sales rep or crew will be here at 9:00, they are here at 9:00, we don't get a "window"and have to wait all day for them. We like your maintenance service--very thorough, and afterward, Steve explains all he found, what he did, and provides pictures. He takes his time, and we know he is being thorough. Excellent :)
Gloria B. of Ocean City, MD
Saturday, October 31st
Advertising let us know of your company and was presented in a manner that convinced us the company was professional and that we should have the space beneath our home encapsulated to prevent damage to our infrastructure. Steve is very knowledgeable and personable. He always explains everything carefully and completely so we are sure we understand everything. Excellent group of men--very organized, prompt, efficient, careful, considerate. The crew leader knew what was to be done and answered any additional questions; the crew worked diligently and were a good team. The crew ensured that everything was back as it was after installation and carefully gathered up all debris. You are perfect! Dry Zone has excellent staff and crew. They are apparently well trained and experienced. The company must be good to work for, because everyone we have been in contact with seems happy to work for Dry Zone and know everything that needs to be done, how it will be done--and illustrates that to customers with pictures. If the office gives us a date, they may even call back with a sooner one to see if it is convenient. If the office says the sales rep or crew will be here at 9:00, they are here at 9:00, we don't get a "window"and have to wait all day for them. We like your maintenance service--very thorough, and afterward, Steve explains all he found, what he did, and provides pictures. He takes his time, and we know he is being thorough. Excellent :)
Gloria B. of Ocean City, MD
Saturday, October 31st
Testimonial Photo by Mark S.
I was so thrilled with the work that DryZone completed for me. Ususally you find contractors who leave trash and you had to clean up after the crew. Mario and his team were so respectful and such great workers. I have worked in contracting, plumbing, and electrical for years. I have been around lots of contractors and never have I met a crew of people so good at their job. I was so thrilled at the results of my crawl space and so impressed by the DryZone Crew! It felt like they cared about my home like it was their home. It was so refreshing! 
Mark S. of Long Neck, DE
Tuesday, November 17th
Dry Zone,                Thank you for the fine work done at my Beach House. I first met with Brad Wazlavek at my house and he went to work and checked everything and told me what needed to be done. He knew exactly what he was doing. I went with his suggestions and the work was completed in a timely manner.  They actually completed the work before the estimated date. They did an excellent job and I could not tell they were actually there as they cleaned everything up before they left. I also spoke with Heather who was very polite and help me with the billing. Thank you Dry Zone for a great job.   Arnold P Downingtown, PA Beach House is in Angola By The Bay in Lewes, DE.
Arnold P. of Downingtown, PA
Tuesday, December 4th
Total testimonials : 448