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Don't get stuck with a bad contractor, choose the right people and gain some piece of mind

DryZone Crew after a hard day of satisfying work

 

Fixing another company’s poor work is always a touchy subject. Most of the calls we get for repair requests on another company’s work are due to the previous company going out of business. More and more we are seeing small businesses going under in America. The biggest problem this presents for the average homeowner is that a warranty is only as good as the company that issues it…usually. DryZone has a major advantage over other businesses in our industry. We are part of the Basement Systems network, which means that our warranties and service will live on even if we do not. Every customer wants piece of mind, and with the ONLY nationally-backed warranty anywhere on the Delmarva Peninsula, DryZone gives that piece of mind to every customer we see.

Another huge advantage of being a dealer for an international network of dealers is that we have access to countless training classes and resources. If there ever comes a time when a situation is new and challenging to us, we need only make a phone call to another dealer for assistance. A few times over the years we have even had other dealers fly in to help on a job. Whether it is foundation contractors from Omaha, NE helping with push piers or waterproofing experts from Connecticut helping out with one of the leakiest basements we have ever seen. Our customers love knowing that they are in good hands. In many cases they feel like they are part of our family here.

So the next time you are thinking of any kind of home improvement, make sure you do your homework and check out the company you hire. Avoid the stress and expense of having to redo work that was not done properly in the first place.

 

About the author

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Brad Wazlavek
Sales Manager
Brad has been with DryZone since early 2011. Currently he manages both of DryZone's websites in order to spread the DryZone message. Brad grew up in a military family so he moved around the country as a child. He settled in Delaware in 2006 and currently lives in Seaford.